StarAlert Emergency Notification
In the interest of promoting the safety of our campus community, Hibbing Community College has implemented an emergency notification system, HCC StarAlert (BlackBoard Connect).
What is HCC StarAlert Emergency Notification (BlackBoard Connect)?
Hibbing Community College's emergency notification system makes it possible for students, employees, and community members to receive quick notifications by text, phone and e-mail for campus emergencies that threaten life or safety and/or severely impact standard campus operations. Hibbing Community College’s Emergency StarAlert system will only be used in emergency situations only.
How Do I Sign Up for Alerts?
HIBBING COMMUNITY COLLEGE STUDENTS AND EMPLOYEES:
All current HCC students and employees automatically receive HCC Emergency Alerts at their HCC e-mail accounts. If you wish to receive alerts as a text message, a phone message, or at another e-mail address, you need to set up an account by using your HCC e-mail address. You will need to establish a password for this account. Go to the StarAlert site (https://hibbing.bbcportal.com/) and click Sign Me Up. Follow the directions. When ask for email, you will need to use your school email.
Non HCC students and employees may sign-up to receive HCC Emergency Alerts. If you wish to receive alerts as a text message, a phone message, or at an e-mail address, you must fill out the following form.
StarAlert/Blackboard Connect Sign Up Form and follow the directions. Once you complete this form and return it, you will need to activate your account by using an e-mail address as a user ID. You will also need to establish a password for this account.
Passwords must be at least 8 characters, include 1 lower-case letter, 1 capital letter and 1 number. Spaces and special characters are not permitted.
Q: How do I edit or delete a contact point in the portal?
A: To edit or delete a contact point, under Contact Info, simply hover your mouse over any of the contact points to click Edit (pencil icon) to modify your contact point or Delete (trash can) to remove them. This only removes the contact point and does not delete the account. Note: you must have at least one contact point designated in the portal, unless you want to unsubscribe entirely from receiving alerts.
Q: How do I unsubscribe entirely from HCC StarAlert?
A: On the User Settings screen in the portal you have the ability to unsubscribe from alerts entirely, by clicking Reset Account. This clears out all associated alert subscriptions and delivery preferences. NOTE: HCC employees and students will continue to receive alerts at their HCC e-mail account... you cannot unsubscribe from the official means of communication.
Q: How do I unsubscribe from text messages?
A: You can do one of two things. You can delete the phone number contact point in the account portal or you can text "STOP PORTAL" to 23177 or 63079.
Q: What if I opted-out of text messages but later decide I would like to opt-in again?
A: To re-subscribe to messages of any format, visit the portal, sign in, and sign-up for message delivery options that are important to you.
Q: What if I am not receiving messages at the number or e-mail address I provided?
A: Please double-check the information you entered in your account. We get error logs after messages are sent... and there are occasionally erroneous e-mail addresses and phone numbers in the system. However, HCC has no way of viewing nor editing user's contact information in the system. So, unfortunately, we cannot fix this on your behalf. Only users can edit their contact information and fix possible errors.